
We are not trying to do extraordinary things. We are just trying to do ordinary things better than everyone else.
Operating philosophy

Generate cash
- Cash flow is King - Analyze expenses, cut unprofitable lines, and focus on your highest-margin segments.
- Stop the bleeding-Reduce costs before attempting growth through quarterly expense reviews.
- Never try to grow our way out of a hole- Growth consumes cash and diverts resources.
- Always model and stress-test new growth initiatives to ensure profitable outcomes.
- Keep your vendors competitive through annual RFPs for major services.

Maintain alignment
- Alignment leaks - ensure your vision and strategy are clearly documented and understood throughout the organization.
- To maintain alignment and focus, consistently reinforce strategy through multiple communication channels.
- Regular feedback sessions help identify gaps and provide clarity on new opportunities.
- Reward winning with compensation by aligning incentives with objectives.
- Sustainable success is built on solid practices through continuous improvement and strategic growth.

Resist greed
- Over-leverage leads to death - use credit lines only for short-term needs, not long-term growth.
- Batting average is more important than home runs - consistent/disciplined wins vs swinging for the fences.
- Pigs get fat; hogs get slaughtered - consistent improvements over sporadic wins.

Sound decision-making
- We analyze accurate data on ALL decisions to understand every aspect of our operations.
- We pray about EVERYTHING, viewing our work as a spiritual calling.
- We actively listen to advisors and experts to enhance strategies and avoid pitfalls

Set the pace
- FOCUS, FOCUS, FOCUS-develop clear plans, set specific goals, establish priorities, and assign accountability with deadlines to ensure execution.
- Know the flow-act quickly on issues and methodically on key strategic decisions.
- Swift changes can prevent prolonged issues - address problems immediately through decisive action.
- Go slow with planning and setting new strategic initiatives to ensure thorough consideration.